Industry

Healthcare

An agent that is right on average is a perfectly good product in most industries. Here, the average is not the thing that matters.

Last updated 20 September 2026 · Protocol v9.3

Why aggregate accuracy is the wrong measure

A 97%-accurate analytics agent sounds excellent until you ask which 3%. If the errors concentrate in a cohort — a rare condition, a small site, a demographic slice — then the aggregate figure is actively hiding the failure. Evaluation that reports a single accuracy number over a convenience sample cannot see this, which is why our suites are stratified and why excluded items are counted against coverage rather than dropped.

The defect families that matter here

PHI handling

The default evidence mode is designed for exactly this constraint: no raw query, result row or prompt leaves your boundary, only hashes, invariant status, row counts, latency and a signed manifest. Where exception triage needs more, customer-hosted VDI review keeps review inside your environment. Both require explicit written authorisation. Security & data handling · DPA

Scope limit, stated up front

EvalQA verifies analytics agents that write SQL against a warehouse. We do not evaluate clinical decision support, diagnostic models or anything that constitutes a medical device, and we hold no HIPAA or HITRUST certification — see the trust centre for what we do and do not hold.

Further reading in the curriculum: AI evaluation in healthcare, a healthcare safety case study and segment before you celebrate.

Trust centre → Scope & exclusions